We're here to help you get the most out of PointUp. Find answers below or reach out to our team.
New to PointUp? Learn how to set up your family, create quests, and start earning rewards.
View Guide →Questions about Pro features, payments, or managing your subscription? We've got you covered.
View Pricing →Learn how we protect your family's data and keep your information safe.
Privacy Policy →Tap the + button on the home screen, fill in the quest details (title, category, rewards), assign it to a child, and save. The quest will appear on your child's dashboard.
When a child completes a quest, they tap 'Submit' and can take a photo or choose one from their gallery. Parents then review and approve the submission.
Go to Settings > Calendar Sync and connect your Google Calendar or Apple Calendar. Quest deadlines will automatically appear on your calendar.
Go to the Family screen and tap 'Add Member'. Enter your child's name and create a PIN for them. They can then log in with the family code and their PIN.
Kids earn Gold by completing quests. They can spend their Gold in the Reward Store on rewards you've created (like screen time, treats, or activities). You approve each redemption.
Yes! When creating a quest, set the repeat option to Daily, Weekly, or Monthly. The quest will automatically reappear on the schedule you choose.
Our support team is ready to assist you with any questions or issues.
contact@point-up.co.ukWe typically respond within 48-72 hours