Privacy Policy

Last updated: 18 December 2025

PointUp collects information to provide better services to our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website.

1. Information We Collect

PointUp collects information to provide better services to our users. We collect information in the following ways:

Information you give us

• Account information (name, email address, profile picture)
• Family information (family name, member details)
• Quest and task information
• Reward preferences and redemption history
• Photos and proof submissions for completed tasks

Information we get from your use of our services

• Device information (device type, operating system)
• Usage data (features used, time spent in app)
• Performance data (app crashes, loading times)
• Location data (if you choose to enable location services)

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process quest completions and reward redemptions
• Send notifications about quest updates and family activities
• Provide customer support
• Ensure the security and safety of our users
• Comply with legal obligations

Google Calendar and Google Tasks Integration

PointUp offers optional integration with Google Calendar and Google Tasks to help families manage quest deadlines and scheduled rewards. This integration is entirely optional and requires your explicit consent.

Scopes Requested

• Google Calendar: https://www.googleapis.com/auth/calendar - Allows PointUp to create, update, and delete calendar events for quest deadlines and scheduled rewards.
• Google Tasks: https://www.googleapis.com/auth/tasks - Allows PointUp to create, update, and delete tasks for children's quests.

How We Use This Access

• Calendar Events We Create: Quest deadlines, recurring quest occurrences, and scheduled reward fulfillment dates. Each event includes the quest/reward title and relevant details.
• Tasks We Create: Active quests for children, including quest titles and due dates, so children can view their tasks in Google Tasks.
• Updates: We update events/tasks when quest deadlines change or rewards are rescheduled.
• Deletions: We delete events/tasks when quests are completed, rewards are fulfilled, or items are removed from PointUp.

What We Do NOT Do

• We do NOT read, access, or modify any calendar events or tasks that were not created by PointUp.
• We do NOT access your contacts, emails, or any other Google services.
• We do NOT share your Google data with any third parties.
• We do NOT use your Google data for advertising or any purpose other than the calendar/tasks sync feature.

Data Storage & Security

• Tokens: We securely store OAuth refresh tokens encrypted on our servers solely to maintain the sync connection.
• Event IDs: We store Google Calendar event IDs and Task IDs to track which items we created for update/deletion purposes.
• No Content Storage: We do not store copies of your calendar or task data on our servers beyond what is needed for sync tracking.

Disconnecting

You can disconnect Google Calendar and/or Google Tasks at any time from the app Settings. When you disconnect:

• All stored OAuth tokens are immediately deleted from our servers.
• All PointUp-created calendar events and tasks are removed from your Google account.
• No Google data remains on our servers after disconnection.

Google API Services Compliance

PointUp's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We only use Google data for the calendar/tasks sync features described above.
• We do not transfer Google data to third parties except as necessary to provide the service.
• We do not use Google data for advertising.
• We do not use Google data to train AI/ML models.
• Human access to Google data is limited to debugging with user consent, legal requirements, or aggregated anonymous analysis.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your consent
• Within your family group (as intended by the app)
• To comply with legal requirements
• To protect our rights and the safety of our users
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and updates
• Access controls and monitoring

5. Children's Privacy

PointUp is designed for families and may be used by children under 13. We take special care to protect children's privacy:

• We only collect information necessary for the app's functionality
• Parents have control over their children's accounts
• We do not share children's information with third parties without parental consent
• Parents can request deletion of their child's information at any time

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of certain data collection
• Withdraw consent for data processing

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: